Is working on a battleship a lifetime passion for you? Have you always dreamed of being involved in a once and a lifetime opportunity?
Pacific Battleship Center offers an exciting work environment onboard USS IOWA. The crew works together with volunteers to bring USS IOWA alive and an unforgettable experience for the public. If you have what it takes and the passion to succeed, please send a resume to firstname.lastname@example.org.
Current Positions Available
The Director of Attractions is the key leader of guest experiences onboard the Battleship IOWA. IOWA was launched more than 70 years ago to defend American ideals of freedom, liberty and justice—her construction, design, and the service of her veterans reflect these ideals, and inspire all who visit the iconic ship. Forged in war, guardian of peace, IOWA is now the great gray sentry of the Los Angeles Waterfront. Today, veterans, their proud families, eager school children and curious international tourists are awed by IOWA’s proud legacy as one of the fastest and most powerful ships ever to sail the world’s oceans. Teak decks and steel bulkheads echo the words and deeds of significant individuals including three U.S. Presidents, distinguished military figures, countless foreign dignitaries, and most importantly, thousands of her own heroic IOWA sailors.
•Proposing and implementing strategies to constantly improve guest satisfaction while maximizing revenue
•Managing all aspects of the attraction activities to ensure and maintain the quality of services provided
•Analyzing trends to determine opportunities for adding, changing, and/or removing tours
•Making key decisions, as they relate to the Attractions Department, and overseeing execution, removing obstacles to success and ensuring appropriate resources are available to achieve business results
•Establishing goals, measurements and action plans for the Attractions Team and providing the training, support and accountability required to enable team members to meet established goals
•Developing a strong team through effective and consistent leadership and operational savvy
•Ensuring that guest and colleague concerns are resolved in a professional and timely manner
•Evaluating work procedures, reviewing standards, identifying methods for increasing efficiency or effectiveness, and responding proactively to any needs that have arisen
•Creating the operational budget for the Attractions Department to include revenue, payroll, departmental and fixed expenses
•Ensuring that accurate monthly forecast of revenues, expenses and GOP are produced and communicated to the team
•Ensuring that staffing & volunteer levels for attractions are at optimal levels so that guest satisfaction and expectations are met as well as remaining within budgetary guidelines
•Lead in departmental volunteer recruitment.
•Minimum of 5 years of related experience
•Relevant product and industry knowledge
•Experience with relevant software applications
•Excellent written and verbal communication skills
•Organization and planning
•Problem analysis and problem-solving
•Formal presentation skills
•Self-starter with hands-on approach that has a hunger to learn and ability to flourish in a creative and exciting environment.
•Knowledge of or interest in American history, naval history and related subjects is desirable.
Battleship IOWA, 250 S. Harbor Blvd., San Pedro, CA 90731
If you wish to send in your resume for employment, please designate on your resume what position you are interested in based on the following list:
- Human Resources
- Event Sales
- Travel & Group Sales
- Tour Department
- Safety Team
- Ship Operations & Maintenance
- Marine Electrician
- Information Technology
- Education Department
- Exhibit Department